Thank you for shopping at Cody Deals. We value your satisfaction and aim to provide a hassle-free return and refund process. Please review our policy below to understand your rights and responsibilities regarding returns and refunds.

Returns

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.

Return Process

To initiate a return, please contact our customer support team at support@codydeals.store with your order number and reason for return. Once your request is approved, we will provide you with return instructions, including the return address.

Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a damaged or incorrect item sent by us. We recommend using a trackable shipping service or purchasing shipping insurance for items of higher value.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery. We may request photos of the product and packaging to verify the issue. In such cases, we will cover return shipping and offer a full refund or replacement.

Non-Returnable Items

Custom-made, installed, or altered items are not eligible for return. Clearance or final-sale items are also non-returnable unless defective or damaged upon arrival.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please first check with your bank or credit card company. If you still have not received your refund, contact us at support@codydeals.store for further assistance.

Order Cancellations

Orders can only be canceled before they are shipped. If your order has already been processed and dispatched, you will need to follow the return process after receiving the item.

Exchanges

We do not offer direct product exchanges. If you wish to replace an item, please return the original product and place a new order.

Contact Us

For any questions regarding returns or refunds, please contact us at:
Email: support@codydeals.store
Phone: +1 606 263 0940
Address: 115 Stevens St, Eubank, KY 42567, USA